If you routinely travel or visit hotels and casinos, the odds are you are managing your experience through a mobile application. From planning a trip and booking a room to earning rewards, easy-to-use apps contribute to a customer’s overall experience.
So, when our long-time clients, Golden Entertainment, sought our expertise in developing a new mobile app for their True Rewards program, we understood the challenge and were more than happy to help.
As one of the most notable publicly-traded gaming companies in America, Golden Entertainment operates ten casino resorts, 60 neighborhood pubs and taverns, and slot route operations on more than 10,500 gaming devices in Nevada, Montana, and Pennsylvania. Click here to view our case study on Golden Entertainment.
The goal
Given the number of casinos and services, this project aimed to make the items available to True Rewards members on the website also available on an app.
Project overview
As web portal developers for truerewards.com and other Golden Entertainment websites, we started this initiative with a strong understanding of the technologies, business, and member needs.
Like the True Rewards site development, we partnered with both Object Studio and DSP Consulting to set up the API connections. As tech experts, we provided consulting for how the multiple API’s were structured and what the requirements are for booking rooms and creating a new True Rewards account.
Both the app and the website hook into three APIs that enable the creation of new accounts, viewing member reward points, and the ability to book rooms with special member rates.
The results
This sleek and sophisticated new app allows True Rewards members to check their point balance, book rooms for the member rate, and view exclusive member offers and promotions.
With the True Rewards app, you can:
- Plan your next visit by viewing True Rewards offers.
- View your True Rewards tier earning status and benefits any time.
- Book hotel offers and purchase concert and show tickets.
- Cardless connection to casino gaming devices (at select casino properties)
- Explore all promotions and property amenities.
- Earn and redeem points at 140+ casinos, taverns, and supermarkets.
- Play in fun contests with chances to win prizes redeemable in our taverns.
*Application users must be 21 to enroll in a True Rewards membership.
If you want to check out our most recent project with Golden Entertainment, visit truerewards.com for more information or download the mobile app. Click here to be directed to the apple app store. Or click here to download the app via the google play store.
Services Provided
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